Effective Date: 2024 | SMB Jewellery, Dubai, UAE
SMB Jewellery offers a buyback programme that allows customers to sell back jewellery purchased from us. We believe in building a long-term relationship with our customers and creating value beyond the first purchase.
Buyback Eligibility
- Only items originally purchased from SMB Jewellery are eligible for buyback.
- A valid proof of purchase (receipt or order confirmation) is required.
- Items must be free from severe damage. Normal wear is acceptable.
- Lab-grown diamond jewellery, gold jewellery, and gold bars are eligible for buyback.
Buyback Valuation
- Buyback value for gold jewellery is calculated based on the prevailing gold market rate at the time of buyback, less applicable making charges.
- Buyback value for diamond jewellery is assessed individually based on current market conditions, stone quality, and item condition.
- SMB Jewellery reserves the right to determine the final buyback value after physical inspection.
Buyback Process
- Contact us to schedule an in-store or virtual assessment.
- Present the item along with the original purchase receipt.
- Our team will provide a buyback quote within 1–2 business days.
- If accepted, payment will be made via bank transfer or store credit.
Important: Buyback prices may differ from the original purchase price due to fluctuations in gold and diamond markets. SMB Jewellery’s buyback valuation is final and binding.