Effective Date: 2024 | SMB Jewellery, Dubai, UAE
SMB Jewellery ships across the UAE and internationally. We take great care in packaging every order to ensure your jewellery arrives safely and in perfect condition.
Domestic Shipping (UAE)
- Free shipping on all orders above AED 999.
- Standard delivery within the UAE: 2–5 business days.
- Express delivery options may be available at checkout (additional charges apply).
- Orders are processed within 1–2 business days after payment confirmation.
International Shipping
- International delivery timelines vary by destination: typically 7–14 business days.
- Shipping charges for international orders are calculated at checkout.
- Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or WhatsApp.
- You can track your order directly through our website or the courier’s platform.
Packaging & Security
- All jewellery is securely packaged in our branded boxes with protective materials.
- High-value items are shipped with insurance and signature-on-delivery for added security.
Disclaimer: SMB Jewellery is not responsible for delays caused by courier partners, customs clearance, weather disruptions, or incorrect address details provided by the customer. Please ensure your delivery address is accurate at the time of ordering.